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Have you gotten your e-tickets yet?
Yes 78%  78%  [ 18 ]
No 22%  22%  [ 5 ]
Total votes : 23
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 Post subject: Have you gotten your e-tickets yet?
PostPosted: Sun Dec 23, 2012 8:00 pm 
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Saw someone post on FB that they had already gotten theirs on the 18th, the day the Welcome letter went out. Wondering if they confused the letter email for the the actual documents or if I am the only one still waiting on mine. Don't want to panic and bug the C9 staff around Holidaze but I don't want to slack on it until the last minute because I'm still in therapy from the "Problem Line" year :lol: I looked back to last year to see when they were sent and all I can seem to find in my inbox around that time of year is a nearly identical welcome letter.

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Sun Dec 23, 2012 8:25 pm 
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I think if you add the following email address to your address book, you should get the email with the embarkation ticket - and luggage tags.

Cloud 9 Adventures Travel <info@cloud9reservations.com>

My email on my computer did not allow it through, but I was able to access the email on my phone. It was sent on December 18th...

Good move in making sure this is all straightened out before getting in line... Best of luck in resolving this quickly...


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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Mon Dec 24, 2012 12:54 am 
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last year i found it in my junk folder

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Mon Dec 24, 2012 9:46 am 
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The Jam Cruise Welcome Letter from Cloud 9 went out to passengers on the 18th. People started receiving their actual tickets from MSC shortly afterwards (I got mine on 12/19).

The address that the tickets come from is msc-tickets.no-reply@msccrociere.it

I haven't seen anything from Cloud9 yet about how long to wait before you panic, but it doesn't hurt to give them a call/chat/email :)

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Mon Dec 24, 2012 2:40 pm 
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Thanks all...naturally I searched my junk mail folder for msc-tickets.no-reply@msccrociere.it to no avail. emailing C9 now!

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Mon Dec 24, 2012 7:14 pm 
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Location: St. Louis, MO
I haven't seen mine yet. I guess I will do the same.


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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Mon Dec 24, 2012 8:29 pm 
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Sorry for the wrong info - Serk is correct in the email address from MSC... I clearly need this vacation :)


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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Tue Dec 25, 2012 9:38 am 
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Ellen wrote:
Sorry for the wrong info - Serk is correct in the email address from MSC... I clearly need this vacation :)


"Serk is correct",,,,,,,,,we've learned over many years,,,this is the case 99.9% of the time

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Wed Dec 26, 2012 12:13 pm 
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Same story as every year. No e-ticket.

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Wed Dec 26, 2012 1:25 pm 
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odman wrote:
Same story as every year. No e-ticket.


Same here, or I dumped it from my spam box. But just called and they will send it again. I really don't need it; just me and my passport and I should be good to go!! :D


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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Wed Dec 26, 2012 3:08 pm 
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Hehehe YES!! :lol: said "best wife ever"!!!

See you guys there!!

Linda


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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Wed Dec 26, 2012 5:11 pm 
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wellalright wrote:
Hehehe YES!! :lol: said "best wife ever"!!!

See you guys there!!

Linda


^this makes me so happy. so so so SO SO SO HAPPY!! xoxoxo
:CLAP: :DANCE: :CLAP: :DANCE: :CLAP: :DANCE: :CLAP: :DANCE:

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Thu Dec 27, 2012 12:20 am 
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serk wrote:
wellalright wrote:
Hehehe YES!! :lol: said "best wife ever"!!!

See you guys there!!

Linda


^this makes me so happy. so so so SO SO SO HAPPY!! xoxoxo
:CLAP: :DANCE: :CLAP: :DANCE: :CLAP: :DANCE: :CLAP: :DANCE:


hell yeah :) Best Christmas surprise present ever, bet he was stunned. =)

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Thu Dec 27, 2012 12:21 pm 
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I got my E-ticket back on the 19th. Other members of our cabin did not get them. When I checked closer on the pdf they sent me, it had all four of us in the cabin together all on the one e-mail they sent me. I just forwarded it along to the others. There is a booking number that is all the same for everyone in the cabin and a crappy luggage tag to print off for your bags. Nothing is really needed as long as you have confirmation that you are booked.
Bruce

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 Post subject: Re: Have you gotten your e-tickets yet?
PostPosted: Thu Dec 27, 2012 5:47 pm 
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never got mine (lead passenger), but cabinmate got his.
C9 told me to just have it forwarded because it is the same information.
may have been spamfiltered out, but is unlikely for the email used.
weird..but, definitely confirmed; so, yay!

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