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 Post subject: Emergencies at home during JC
PostPosted: Thu Nov 26, 2015 1:45 pm 
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Joined: Tue Jul 10, 2012 5:59 pm
Posts: 23
Location: Memphis, TN
Hi everyone! Me and my wife are on our 4th cruise this year. We have a 9 month old who will be staying at home taken care of by my wife's parents. I'm wondering if anyone has had experience dealing with a situation like this, and more specifically, getting contacted on the boat in case of emergency. Would they radio us over the boat's speaker system? Or leave a note at the door? Is the ship phone the only option (besides internet) or would a cell phone have any use? We have little reason to worry about an emergency other than being nervous first time parents, but want to know what to tell her parents and what to expect on the boat if one occurs. Thanks in advance for any advice. :D

(p.s. I posted the same inquiry on Jam Cruisers FB page so I apologize for any redundancy)


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 Post subject: Re: Emergencies at home during JC
PostPosted: Fri Nov 27, 2015 6:03 am 
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Joined: Mon Nov 14, 2005 3:26 am
Posts: 435
Location: Boca Raton
Calling the ship is one option, apparently you can also arrange to have your cell phone use it's roaming mode utilizing the ships on board system. Then your family should be able to call you directly.
Obviously one should check with the ship as well as their cell service provider if this is important to you.



From: http://www.atasteofhealth.org/events/faq.htm#20

Can I phone home during the cruise? How can my family contact me during the cruise in case of emergency?
Ship-to-shore telephone service is available while the ship is at sea or in port from your stateroom. You’ll find a telephone and dialing instructions in your cabin. Since it is a satellite phone service, it is expensive. If you need to be reached by people at home, have them contact the ship directly. The emergency contact number for the MSC Divina will be provided with the information that you will receive along with your cruise documents a few weeks before the sailing. MSC Cruises phone number for their Florida office is 1-954-772-6262 or 1-800-666-9333.
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Can I use my mobile phone at sea?
Mobile Phone Access:

You can take advantage of your wireless devices while at sea. With MSC's onboard service, you can make and receive calls using your own mobile phone and telephone number.
Charges will appear as "roaming charge" on your regular monthly bill from your telecommunications carrier. Rates are very high and are set by each home carrier. We recommend checking with your home carrier prior to traveling.
Other restrictions and limitations may apply. For additional information, please visit: http://www.cellularatsea.com

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 Post subject: Re: Emergencies at home during JC
PostPosted: Fri Nov 27, 2015 10:31 am 
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Joined: Tue Jul 10, 2012 5:59 pm
Posts: 23
Location: Memphis, TN
Boca Bosco wrote:
Calling the ship is one option, apparently you can also arrange to have your cell phone use it's roaming mode utilizing the ships on board system. Then your family should be able to call you directly.
Obviously one should check with the ship as well as their cell service provider if this is important to you.



From: http://www.atasteofhealth.org/events/faq.htm#20

Can I phone home during the cruise? How can my family contact me during the cruise in case of emergency?
Ship-to-shore telephone service is available while the ship is at sea or in port from your stateroom. You’ll find a telephone and dialing instructions in your cabin. Since it is a satellite phone service, it is expensive. If you need to be reached by people at home, have them contact the ship directly. The emergency contact number for the MSC Divina will be provided with the information that you will receive along with your cruise documents a few weeks before the sailing. MSC Cruises phone number for their Florida office is 1-954-772-6262 or 1-800-666-9333.
Back to Top

Can I use my mobile phone at sea?
Mobile Phone Access:

You can take advantage of your wireless devices while at sea. With MSC's onboard service, you can make and receive calls using your own mobile phone and telephone number.
Charges will appear as "roaming charge" on your regular monthly bill from your telecommunications carrier. Rates are very high and are set by each home carrier. We recommend checking with your home carrier prior to traveling.
Other restrictions and limitations may apply. For additional information, please visit: http://www.cellularatsea.com


Good info. Much appreciated.


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 Post subject: Re: Emergencies at home during JC
PostPosted: Fri Nov 27, 2015 2:32 pm 
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Joined: Fri Dec 30, 2005 5:00 pm
Posts: 4857
Location: philly
I have AT&T and my cell worked for the entire cruise. Making calls is hella expensive though.

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 Post subject: Re: Emergencies at home during JC
PostPosted: Mon Nov 30, 2015 8:45 pm 
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Joined: Tue Jul 10, 2012 5:59 pm
Posts: 23
Location: Memphis, TN
longhairedfreak007 wrote:
I have AT&T and my cell worked for the entire cruise. Making calls is hella expensive though.


I have AT&T as well...Did you just turn off data roaming or something in order to prevent additional charges? Were you using an iphone?


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 Post subject: Re: Emergencies at home during JC
PostPosted: Fri Jan 01, 2016 12:32 am 
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Joined: Sat Jul 22, 2006 4:46 am
Posts: 3681
Location: All Seattle, yo.
longhairedfreak007 wrote:
I have AT&T and my cell worked for the entire cruise. Making calls is hella expensive though.


Yeah but getting that call from you and AB late one night in the Jam Room was totally worth it for me.

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